Service & after market for gantry robots

– From all suppliers

ROBOT GANTRY DENMARK offers a “Service Level Agreement” and a 24/7 service hotline.

Valid for both gantry robots and complete end of line handling / packing systems.

Our service call number will be standing by and answered by a Software Engineer.

If the employee on duty is not able to solve the problem immediately, he has the possibility to go on-line with the control system and trouble shoot remotely (if such facilitates are available)

PREVENTIVE

Yearly visit from service technician including:

  • Stock validity check to secure that every factory has all necessary and critical spare parts ind stock
  • Check of basic condition settings
  • Check of overall condition of installation
  • Check of maintenance level
  • Training refreshment
  • 8 hours free for:
  1. upgrade of drawings and software incl. back-up (software stored according to customer guideline)
  2. Mapping of installed base – Gap analysis of changes from customer standard and update to installed base register to be communicated to customer
  • All visits will be documented and reported to customer

Telephone support within normal opening hours 8.00-16.00 Central European Time Zone.

Discount on spare parts.

Travel costs for yearly visit are included in the price.

EMERGENCY

  • Hotline 365 days, 24 hours providing technical hotline consultation by ROBOT GANTRY mechanical and software specialist
  • Error analysis and correctioin / repair supported by client provided program back-ups and files
  • Online advanced trouble shooting
  • On-site breakdown service – ROBOT GANTRY guarantees a 365/24 availability of specialists within 8 hours from first contact / announcement of problem (ready to go to plant). Travel costs will be paid for by the customer
  • All support will be documented and reported to the customer

ALL INCLUSIVE

Secures you a reliable, safe and trouble-free service 365 days, 24 hours for the covered period for a fixed yearly price, aiming at giving more benefits and improving your system OEE.

Discount on spare parts.

All travel costs included.

workers with roller conveyor

Powerful

Our gantry robots are among the most effective for for high speed product handling on the market – while also offering utmost precision and repeatability. You achieve shorter cycle times and higher throughput

Minimal maintenance

Thanks to the advanced and robust design, our gantry robots have extremely long maintenance intervals – with more manufacturing uptime, high availability and maximum energy efficiency.

Flexibel

Our gantry robot design enables a wide range of different payload capacities, configurations and special variants, ensuring that we always can optimize a solution for your application.

Contact our specialists

SALE

Jesper Saxtoft

Jesper Saxtoft

SALES MANAGER

Tel: +45 51 53 78 14

Christian Weinreich

Christian Weinreich

TECHNOLOGY DIRECTOR (CTO)

Tel: +45 27 87 36 16

John Thrane Nielsen

John Thrane Nielsen

GROUP DIRECTOR

Tel: +45 20 44 07 60

Jørgen Lyngsø (USA)

Jørgen Lyngsø (USA)

SALES MANAGER

Tel: +1-586-255-7075

OPERATION AND SERVICE

Ole Wallenstein Møller

Ole Wallenstein Møller

OPERATIONS MANAGER

Tel: +45 22 51 99 77

Lars Pøhl

Lars Pøhl

MANUFACTURING & INSTALLATIONS MANAGER

Tel: +45 23 81 18 64

Niels Frost Nielsen

Niels Frost Nielsen

MANAGING DIRECTOR (CEO)

Tel: +45 21 47 39 86

Our expertise is your guarentee for quality

FEEL THE POWER BEFORE HAND

3D illustrations

3d dreawing in computer

TOP QUALITY CHECK

In-house assembly workshop

robot gantry 2 axis

PROFESSIONAL DESIGN PUT INTO PLACE

Time scheduling

conveyor
Address

C&H SYSTEM A/S

Fiskerhusvej 20

DK-4700 Naestved

Company info

Bank: Nykredit, Naestved, Denmark

CVR number: 13879206